Contact
Questions about your account, a trade, treasury, or a partnership? Send a note and the right team will follow up. For urgent settlement issues, include your account email and transaction reference.
Email desk
support@sterlingbonds.com
Account, settlements, and general enquiries
Member line
+1 (888) 555-0142
Weekdays · priority for verified members
Office
London · New York · Singapore
By appointment for institutional partners
Hours
Mon–Fri · 9:00–17:00 GMT
We aim to reply within 1–2 business days
Send a message
We route your note to support, markets, or partnerships.
Support priorities
Partnerships
Advisors, family offices, and issuers can request an introduction. Select “Partnerships” in the form and share your mandate, AUM range, and preferred contact.
Learn about Sterling BondsBefore you write
For faster routing, mention whether you are a member, an applicant, or a partner. Never send passwords or OTP codes in this form — our team will never ask for them by email.
Quick answers before you open a ticket. If your issue is urgent, use the member line during business hours.
How quickly will someone reply?
We aim to respond within 1–2 business days. Verified members with active settlement issues are prioritised on the member line.
What should I include for a trade issue?
Your account email, the share or bond symbol, approximate trade time, and any escrow or transaction reference shown in your history.
Can I visit the office?
Institutional and partnership meetings are by appointment at our London, New York, or Singapore desks. Use the form with topic “Partnerships”.
Where do careers applications go?
Select “Careers / press”, name the role, and include a CV or LinkedIn link. We review every serious application.